Workflows that run
without you in every step
Lead capture, scheduling, and follow-up connected to the tools you already run on, so a lead does not sit in an inbox waiting for someone to notice it.
Proof
Automation work we have shipped
Chat Automation
Our own product: an AI agent that books appointments, captures leads, and follows up across WhatsApp, Messenger, and Instagram.
Read how it worksA multi-agent sales platform
A system that sells across chat channels with human-in-the-loop handoff and full conversation visibility.
Read the case study
Sentira
An AI wellness app with streaming chat, mood tracking, and Stripe subscriptions, running end to end.
Read the case studyIncluded
What we build
Lead capture and routing
A new lead, from a form or a message, gets captured and sent to the right person or list automatically instead of waiting in an inbox.
Appointment scheduling
An open slot is offered and confirmed directly against your calendar, with reminders sent automatically as the date approaches.
Follow-up sequences
A quiet lead gets a scheduled nudge instead of falling through the cracks, timed and worded to fit where they are in the process.
CRM and tool integrations
The tools you already run on stay in sync automatically, built on n8n for the connectors that exist and custom calls for the ones that do not.
n8n
APIs
Multi-channel triggers
A workflow can start from a chat message, an email, a form, or a database change, not just one channel, so nothing depends on where it came in.
Human handoff and escalation
Cases the workflow should not decide alone get routed to a person, with the context already gathered so nobody has to start over.
Why
Workflow versus chat automation
Chat automation is one channel. Workflow automation is the process it feeds into.
How we build it
- ✓Plain logic for the steps that do not need judgment.
- ✓AI only at the steps that genuinely need it.
- ✓One process scoped and shipped first, expanded once proven.
- ✓A clear escalation path for cases the workflow should not decide.
How it usually breaks
- ×Trying to automate every process at once instead of one first.
- ×AI used where plain logic would be faster and more reliable.
- ×No fallback, so an edge case breaks the whole workflow.
- ×Tools left disconnected, so someone still copies data by hand.
Process
How a workflow build runs
Discovery
We map the process end to end, the tools it touches, and where a person needs to stay involved.
Design
Triggers, actions, and the handoff points, laid out before a single automation is built.
Build
The workflow, its integrations, and its fallbacks, tested against real data before it goes live.
Launch and Iterate
Deploy to production, watch what actually happens, and expand to the next process once this one is proven.
Stack
What we build workflows on
Automation and orchestration
n8n
Webhooks
REST APIs
Curious what this costs? See our development cost guide.
Backend and data
Node.js
Python
Supabase
PostgreSQL
AI and channels
OpenAI
Claude
WhatsApp
Messenger
FAQ
AI workflow automation, answered
How is workflow automation different from chat automation?
Chat automation is one channel: a conversational product that books appointments and captures leads over WhatsApp, Messenger, or Instagram. Workflow automation is the broader layer underneath: the pipeline that takes what happened in that conversation, or in a form submission, or a new record in a database, and routes it through the other tools a business runs on, updating a CRM, triggering a follow-up, or notifying the right person, without someone copying data between systems by hand.
What tools can a workflow connect to?
Whatever the business already uses: a CRM, a calendar, an email platform, a spreadsheet, a payment processor, a support inbox. We build on n8n for most integrations, which reaches a wide range of tools through existing connectors and custom API calls where a connector does not exist.
What happens when the workflow cannot handle something?
It hands off. A workflow is built to recognise the cases it should not decide alone and route them to a person, with the context already gathered, rather than forcing every case through automation regardless of fit.
Do I need AI for every step, or just parts of the workflow?
Just the parts that need it. A lot of a workflow is plain logic: if this happens, do that. AI earns its place at the steps that need judgment, such as reading a message to figure out intent or drafting a reply, and plain automation handles the rest. Using AI everywhere is usually slower and less predictable than using it where it actually helps.
Can you automate scheduling and follow-ups specifically?
Yes. That is one of the most common workflows we build: a lead comes in, gets routed to the right person or calendar, an appointment is offered and confirmed, and a follow-up sequence runs on a schedule if the lead goes quiet, all connected to the calendar and CRM you already use.
How long does a workflow like this take to build?
It depends on how many tools it touches and how much judgment the AI steps need, but a focused first workflow, covering one process end to end, is usually a matter of weeks rather than months. We scope it to one real process first and expand from there once it is proven.
Is this the same as your chat automation product?
Chat automation is our flagship example of workflow automation applied to one channel: an AI agent that books appointments, captures leads, and follows up across WhatsApp, Messenger, and Instagram, with human-in-the-loop handoff. Workflow automation covers the same idea more broadly, across whatever channels and tools a specific business runs on.
Got a process eating your team's time?
Tell us the process and the tools it touches. We will tell you honestly what should be automated and what should not.
Or email us directly at [email protected]